Materials
Granite is a natural product that is created in the ground over millions of years. It is therefore natural to expect variations in shading, veining and finish. In some materials, imperfections, “pitting” and even fossils can be apparent; these are in no way considered faults and are part of the natural beauty of granite and marble. All granite, marble and other materials are sold subject to natural variations in colour, shade, veining and the amount of brecciation; they are stopped, filled, reinforced, etc in accordance with normal trade practices. Samples should therefore be looked upon as a colour indication only. When the stone is extracted from the quarry the blocks doesn’t have to be standard size. If pieces required cannot be cut in one, we reserve the right to place a joint in the most appropriate position.
Quote
The price calculated using the online quote or by sending a kitchen plan is a very accurate guide price based on your measurements provided. Once the templates have been done the quotation and final price is confirmed. Please note the initial quote will only change if when we come out to template, the measurements and your requirements change from the original online quote, kitchen plan or any other form of communication.
Payment & Price
An Initial deposit of 50% is required once you place the order. The remainder of the balance is due on the day we complete the installation. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order.
Processing Time
We will endeavour to deliver and fit granite worktops within 7-10 working days after templating subject to material availability. Any dates we specify or guarantee for templating, delivery and installation of our products are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for templating, delivery and installation of our products.
Templating & Installation
Before we come to template you need to ensure all cabinets are level have sufficient braces and are secured firmly to the wall. All support is the responsibility of the customer. All areas requiring granite/quartz must be secure & stable.
Make sure you know the final location of sinks, hobs taps or any other fittings required and have these available on site.
Please ensure access is available on this date.
Power & water must be available to the stonemasons.
Walls are rarely straight and as such natural wall gaps may occur it is the customer’s responsibility to fill the gaps if these appear after installation. It is therefore advisable to have upstands fitted unless the customer intends to tile.
Information supplied by the customer to Slabs and Stones Ltd such as templates, cut out dimensions, overhangs, splash backs, and positioning of cut outs at the time of templating or prior or subsequently given by other methods of communication is the customer’s responsibility and no liability whatsoever can be taken for incorrectly advised dimensions.
Prior to Templating and installing all temporary work surfaces must be removed, all sinks, hobs and taps must be disconnected, if this is not done we reserve the right to charge for this work to be carried out.
Any work carried out after templating such as plastering the walls or changing the location of cabinets, hobs, sinks and taps can affect the finished product. Thus we reserve the right to charge for this to be rectified.
Delays caused by the above not being adhered to may result in additional charges.
YOU or YOUR REPRESENTATIVE must be on site to sign-off on completion.
Ownership
All materials supplied remain the property of Slabs and Stones Ltd until payment has been received in full.
